Additionally, I found it strange that no one from the support team reached out to me after I decided to cancel my subscription. Yesterday I paid for a year’s subscription and noticed that it would automatically renew next year. So I sent a help ticket, explaining that I want to cancel.
Option for me to proceed was stated clearly. The response was swift and the solution to my problem was well-documented. It included a step-by-step process on how to resolve my issue.
I got an almost immediate reply to my email requesting help. I had just changed to a new computer and didn’t know how to move the app from the old to the new. Naoume reset my activation code to make it easy. I didn’t at first understand what steps to take to put in the code.
I sent an email to MacPaw asking for help and got a reply telling me to use the chat connection for help. I replied to their email saying I am severely visually impaired and chat is difficult for me—please can we use email. I got my wife to help me with chat and after several identical responses realized we were talking to a chatbot! Also, the chatbot told me new license but my current license was fine, it was CMMX that didn’t activate properly. Finally I told the chatbot I wanted to work with a human and eventually the problem was solved satisfactorily.
I was blown away at how FAST it sped up my laptop. I was banging my head against the wall and MacPaw has completely cured all of the frustration from my MacBook. To take advantage of this student discount, you’ll just need to enter your student .EDU email address to verify your student status. Once you’re verified by MacPaw as a student, you can redeem up to 30% off of your purchase. Suggested companies are based on people’s browsing tendencies.
Our MacBook Air falls under the Apple Care+ plans for Mac, which will run you $34.99 annually or $99 for three years if you pay the cost upfront. This new setup is actually far more affordable, as it used to cost $99 for one year of regular Apple Care and $299 for three years of Apple Care+. If you want to have a look at Apple’s care plans you can do so here, and if you want to see how much time you have left on your warranty, use the Apple Warranty Check link.
You can do everything mentioned and check your device’s performance, subscriptions, purchases, passwords, security, update, and backup. The screen shows you all your Apple devices and the time you have left on AppleCare or the manufacturer’s warranty. In the last year, Apple added a YouTube channel filled with informative videos, how-tos, and even some tricks to improve your Apple device’s performance and user experience.
MacPaw: the Ukrainian cybersecurity firm defying a cyberwar.
Posted: Fri, 23 Jun 2023 07:00:00 GMT [source]
Welcome to the MacPaw Subscription Manager. Here you can find out the status of your subscription, update payment method, or cancel your subscription. Drop us a message, describing the problem you’re experiencing, and we’ll get back to you as soon as possible.
MacPaw’s support service exceeded my expectations with its remarkable speed and effectiveness. When I encountered an issue, their response time was impressively fast, and their knowledgeable representative quickly understood and resolved my problem. The support team showcased professionalism and expertise, providing clear and concise instructions throughout the process. I highly appreciate the level of customer service I received from MacPaw.
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